Avoid Product Recall

Posted by Brett Lutchman on March 30, 2009 · 2 Comments 

By this time regarding all things usable, consumers and users are only expecting one thing- that whatever they buy or put their hands to, should work. Many products have been recalled ranging from baby toys to engine parts all in the name of safety and usability. But why are there recalls in the first place? Did the manufacturers not do their homework in terms of testing their products/services? Sadly, what many companies seem to forget, is that the... Read More

Filed under Business Strategy, Design, Usability, User Experience · Tagged with , ,

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  • Brett Lutchman’s Nauticalsurf

    Hi there, this is my personal & professional website where I act like I know everything.
    My passion is designing ergonomic and intuitive applications that connect with people and bring about change.

    Areas of expertise that I specialize in include:
    Information architecture
    Experience design planning
    Usability
    Business Analysis
    Designing for the synaptic/semantic/social web
    Designing interactive mobile apps and RIA applications.

    Grab a coffee and start reading.